Privacy Policy

Last Updated: January 2026

Introduction

This Privacy Policy describes how Collin IT Solution and its affiliates (collectively “Collin IT Solution”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your information / personal data through our website https://collinitsolution.com/ (hereinafter referred to as the “Platform”).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product or service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable laws of India related to data protection and privacy. If you do not agree, please do not use or access our Platform.


Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship.

Information collected may include, but is not limited to:

  • Name
  • Date of birth
  • Address
  • Telephone / mobile number
  • Email ID
  • Proof of identity or address

Sensitive personal data may be collected with your consent, such as:

  • Bank account or payment instrument details
  • Credit / debit card information
  • Biometric information (only when required for specific features)

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may track your behaviour, preferences, and transaction information on our Platform. Such information is analysed on an aggregated basis.

If any third-party business partner collects your data directly, their privacy policy will apply. Collin IT Solution is not responsible for third-party privacy practices.

Security Warning: We will never ask for your debit/credit card PIN, net-banking password, or OTP via email or phone. If you receive such a request, please report it immediately to law enforcement.


Use of Information

We use your personal data to:

  • Provide services requested by you
  • Enhance customer experience
  • Process transactions and fulfill services
  • Resolve disputes and troubleshoot issues
  • Inform you about offers, updates, and services
  • Customize your experience
  • Prevent fraud and enforce terms and conditions
  • Conduct research, analysis, and surveys

You may opt out of marketing communications at any time. Please note that denial of certain permissions may affect service availability.


Sharing of Information

We may share your personal data with:

  • Our group companies, affiliates, and corporate entities
  • Business partners and service providers
  • Payment processors and technology partners
  • Government or law enforcement agencies when required by law

Such sharing may be necessary to provide services, comply with legal obligations, prevent fraud, or protect the rights and safety of users and the public.


Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, misuse, or disclosure.

While we use secure servers and safeguards, data transmission over the internet cannot be guaranteed as completely secure. Users are responsible for safeguarding their login credentials.


Data Deletion and Retention

You may request deletion of your account by contacting us using the details below. Account deletion will result in permanent loss of associated data.

We may delay or refuse deletion in case of pending grievances, claims, or legal requirements.

We retain personal data only as long as necessary or as required by law. Data may be retained in anonymised form for research and analysis.


Your Rights

You may access, rectify, and update your personal data through the Platform or by contacting us.


Consent

By using the Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your personal data as described in this Privacy Policy.

You may withdraw your consent by writing to us with the subject line: “Withdrawal of consent for processing personal data”. Withdrawal will not be retrospective and may limit access to certain services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for any changes. Significant changes may be notified as required by law.


Grievance Officer

Name: To be Updated
Designation: Grievance Officer
Company: Collin IT Solution
Address: Office No 15, Floor No 6, B wing, City Vista, Kolte Patil Downtown, Fountain Road, Kharadi, Pune, Maharashtra – 411014

Contact Us

Email: contact@collinitsolution.com
Phone: +91 7841857926
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)